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Frequently asked questions
Common questions about plans, billing, and credits.
What are credits used for?
Credits are first used to purchase GitHub access, which is expected to consume 3,990 credits. If you are not on a basic plan, you will typically still have credits left after purchasing GitHub access. Remaining credits can be spent in the component store on advanced templates and features, or you can buy credits on demand for value-added services.
What payment methods do you support?
Stripe is our primary payment method today.
Do you offer subscription plans?
We do not offer subscription plans at this time.
How soon do credits appear after I pay?
Payments completed through Stripe are credited to your account within a short time.
Customer support
Questions about billing, plans, or your account? Email us and we will get back to you.
support@zship.ai